dlphoto Terms & Conditions

These Terms and Policies Govern the Below.

VOUCHERS

  • Vouchers are valid for 12 months from date of issue
  • Vouchers are not transferrable
  • Vouchers may not be redeemed for cash
  • Vouchers are non-refundable.
  • We do not adhere to the conditions of force majeure in any way or form

COURSES AND WORKSHOPS

  • All fees are required in full upon confirmation and will be regarded as confirmed once payment reflects.
  • Courses and workshops are not transferrable once confirmed.
  • We do not adhere to cash refunds in any form whatsoever.
  • We do not adhere to the conditions of force majeure in any way or form.

PHOTOGRAPHY SERVICES

  • Full payment is required upfront (non-refundable).
  • Booking dates are confirmed upon receipt of payment.
  • Two working day notice period is needed for rescheduling.
  • If pre-arranged on request, images will be backed up for 5 days post-handover.
  • We do not adhere to cash or cancellation refunds in any form whatsoever.
  • We do not adhere to the conditions of force majeure in any way or form

STUDIO RENTALS

  • Full payment is required upfront (non-refundable).
  • Booking dates are confirmed upon receipt of payment.
  • Two working day notice period is needed for rescheduling.
  • The renter is responsible for all activities and must have public liability insurance.
  • The Studio must be returned in the same condition as it was upon handover. Should the client
  • fail to do so, the client will be liable for any immediate costs incurred, as determined by dlphoto at that time.
  • We do not adhere to the conditions of force majeure in any way or form.